Over-sized items are shipped via LTL freight. Free shipping is only available in the contiguous 48 states and we do not ship to PO Boxes.
Over-sized product ships at our discretion via Freight carrier.
Small parcel ships at our discretion via USPS, UPS, or FedEx.
Alternate methods can be used at the expense of the customer.
The shipping charges are estimated using Fed Ex, UPS, and USPS carrier rates provided to Brooklyn Kayak Company.
Orders are shipped Monday – Friday 8:00AM – 4:00PM Eastern Standard Time excluding holidays.
Orders typically ship within 1-2 business days of receipt for in stock items.
When your order ships you will receive a shipping confirmation email with a tracking number.
If you would like to pick up your order, please contact us at 1(800)457-1283 or firstname.lastname@example.org to let us know.
Your shipping charges will be refunded upon picking up your order.
If you have any questions about our shipping policy, please do not hesitate to contact our
Customer Service Representative at 1(800)457-1283 or email@example.com