Here at Brooklyn Kayak Company we are happy to offer our customers free shipping on kayak shipments. Your order will be routed with one of our trusted freight carriers in our network. Within 1-3 business days your order will be processed and you will receive a tracking # that can be used to track your order. Total transit time from the date the order is processed is 7-10 business days. You will receive a call from the selected carrier 24-48 hours prior to the scheduled delivery date. You should ensure we have the best contact information on file so there are no delays, this call is in place to allow customers an opportunity to be present during delivery. Please note that if you are unreachable the carrier will deliver the package despite this at their earliest convenience. To ensure accuracy, please make sure to inspect your delivery for any issues that might have occurred in transit.
Please contact us at 1800-457-1283 or firstname.lastname@example.org if you experience any issues.