Here at Brooklyn Kayak Company we are happy to offer our customers free shipping on kayak shipments. Your order will be routed with one of our trusted freight carriers in our network. Within 1-3 business days your order will be processed and you will receive a tracking # that can be used to track your order. Total transit time from the date the order is processed is 7-10 business days. You will receive a call from the selected carrier 24-48 hours prior to the scheduled delivery date. You should ensure we have the best contact information on file so there are no delays, this call is in place to allow customers an opportunity to be present during delivery. Please note that if you are unreachable the carrier will deliver the package despite this at their earliest convenience. To ensure accuracy, please make sure to inspect your delivery for any issues that might have occurred in transit.
Brooklyn Kayak Company and Route have partnered to offer our customers FREE, yes 100% FREE Shipping Insurance on EVERY SINGLE ORDER. The insurance covers your situation whether theft, loss or even damage during transit, you are covered. Be sure to check your email once you have completed your order for more information.
We are extremely excited about this partnership and we hope that we can continue to grow our Brooklyn Kayak Company Family.
Please contact us at 1800-457-1283 or firstname.lastname@example.org if you experience any issues.